Business VoIP phone systems
Hosted VoIP and SIP trunks for Welsh and UK businesses. Keep your number, gain modern features, and be ready well before the 2027 PSTN switch-off.
Hosted VoIP, or SIP trunks for an existing PBX
Two services, depending on what you have got. Hosted VoIP is a complete cloud phone system. Pick this if you do not have an existing on-site PBX, or you are ready to replace one. SIP trunks let you keep your existing PBX and just replace the lines feeding it.
Hosted VoIP starts at £9.99 +VAT/user/month on Pay As You Go, or £14.99 +VAT/user/month with 2,000 inclusive UK minutes per user. Call handling, hunt groups, IVR menus, voicemail to email, caller-ID management and conference rooms all included. Out-of-bundle calls are charged at our published business call rates.
SIP trunks start at £8.99 +VAT/user/month. Keep your existing PBX, we replace just the PSTN lines feeding it. PSTN switch-off ready with minimal disruption to your current setup.
Hardware is optional. The Yealink T31P (£49.99 +VAT) covers most desks. T53W (£99.99) adds Wi-Fi. T57W (£199.99) has a touchscreen. Cordless DECT is available if you need it. Many teams skip handsets entirely and use the mobile and desktop apps.
- £9.99 +VAT/user/mo PAYG or £14.99 with 2,000 inclusive UK minutes
- SIP trunks from £8.99 +VAT/user/mo if you are keeping a PBX
- Number porting included — single number or hundreds
- Call recording: 12, 24 or 36 month retention plans
- Mobile and desktop apps to take calls anywhere
- Welsh-based support. The engineer who set it up answers the phone. Most issues fixed in under 30 minutes.
Why teams move to us
- Modern features without enterprise complexity
- Pricing you can predict, no surprise add-ons
- A real person on the support line, by first name
- Migration handled end to end
- Quote includes everything you need to go live
What businesses ask about VoIP
Hosted VoIP or SIP trunks — which do I need?
Hosted VoIP is the full cloud system, no on-site PBX, just handsets or apps. Pick this if you do not have a phone system or are ready to replace it. SIP trunks keep your existing PBX and only replace the lines feeding it. See our comparison guide.
How quickly can we be live?
New systems with no porting: typically 5 to 10 working days. With number porting: 2 to 4 weeks. We confirm the timeline at order.
What happens if our broadband drops?
VoIP needs an internet connection. We design business systems with optional 4G failover and automatic call diverts to mobile. The end result is usually better resilience than the copper line being replaced.
Can we keep our existing numbers?
Yes. Single number or hundreds, geographic or non-geographic. We handle the paperwork.
Are you the cheapest VoIP provider?
No. We are very competitive but we do not lead on lowest price. We lead on features that match the business and on the support team that picks up the phone when something needs fixing. The engineer who set up your system is the one you speak to. Most issues resolve in under 30 minutes.
Do you cover multi-site setups?
Yes. Hunt groups span sites, central voicemail, single auto-attendant, multi-site call recording. Quoted per setup.
Talk to us about your phone setup.
How many users, what you have now, when you need to be live by. We will come back with a quote that covers everything.