Dedicated leased lines for Welsh businesses that need guaranteed bandwidth
When a shared business broadband isn't enough, for guaranteed bandwidth, symmetric upload, proper SLAs and multi-site operations, a leased line is the answer. Available across Wales, including rural sites where the network build may take longer than in a town centre.
Dedicated capacity for business-critical sites
Most businesses do fine on contended fibre broadband. The point you outgrow it is usually one of three: you need guaranteed symmetric bandwidth (heavy upload, hosted services); you need proper uptime SLAs (no 'next-working-day' fixes); or you're running multi-site with central infrastructure.
We deliver leased lines through Ethernet and the wholesale Etherway equivalent. Bandwidth options start at 100 Mbps and go up to 10 Gbps. We handle the order, manage the wholesale-network build process, install the customer-side equipment and run the service with proper monitoring and SLAs.
- Dedicated capacity, uncontended, symmetric upload/download
- Proper SLAs — 4-hour or 6-hour target fix, 99.95% uptime
- Bearer/access flexibility, upgrade access speed without re-install
- Multi-site WAN, site-to-site connectivity with central management
- Proactive monitoring with credit-back where SLAs aren't met
- Lead time: typically 60–90 working days for new builds
Typical leased-line customers
- Businesses hosting services (file servers, video, hosted desktops)
- Heavy uploaders, media production, design, CAD
- Multi-site organisations centralising IT
- Operations that can't tolerate next-day fix windows
What buyers ask about leased lines
What is a leased line?
A leased line is a dedicated point-to-point Ethernet connection, uncontended, symmetric, with guaranteed bandwidth and proper SLAs. Unlike business broadband (which shares capacity with other customers), a leased line is exclusively yours from your building to the supplier's core.
What's the difference between EAD, EFM and Etherway?
EAD (Ethernet Access Direct) is a standard fibre-Ethernet leased-line circuit. EFM (Ethernet First Mile) uses bonded copper for sites where fibre isn't viable. Etherway is the equivalent on a different wholesale network. We pick the right product for your address and bandwidth needs.
What SLA can you offer?
Typical leased-line SLAs are 4-hour or 6-hour target fix time, 99.95% uptime, and proactive monitoring with credit-back terms. We'll quote the specific SLA against your chosen circuit.
How long does a leased line take to install?
Lead time for a new leased line is typically 60–90 working days, mostly because of any network build work involved (excavation, cabling, equipment install). We push for the best date the supplier will give us and keep you informed throughout.
What bandwidths can I get?
Common bearer/access combinations: 100 Mbps bearer with 10/20/50/100 Mbps access; 1 Gbps bearer with 100/200/500/1000 Mbps access; 10 Gbps bearer for the largest sites. We can up your access speed without re-installing the bearer.
Can I get a leased line at a rural Welsh site?
Yes, though the network build can take longer where fibre infrastructure has to be extended to the site. We survey and quote the realistic build timeline upfront rather than a generic estimate. For sites that can't wait for the build, business broadband with 4G failover is often the interim option.
Get a leased-line quote.
Tell us your site address, bandwidth needs and SLA expectations, we'll quote against the major wholesale networks and tell you which is the better fit.