2. Services Overview

Cader Networks provides telecommunications services to residential and business customers across Wales, including:

• Residential and business broadband (FTTP, FTTC, 4G/5G)
• VoIP phone systems (residential and business)
• Leased line and dedicated connectivity
• Business SIM-only mobile plans
• Network installation and equipment supply

Information on this website is for general guidance only. Pricing, availability, and service specifications are subject to confirmation at the point of order. All prices are shown inclusive of VAT for residential customers and exclusive of VAT for business customers unless stated otherwise.

3. Enquiries, Quotes & Orders

Submitting a contact form, requesting a quote, or calling us does not constitute a binding contract. A contract for services is only formed when:

• You have received and signed (or electronically accepted) a formal order or service agreement, and
• We have confirmed acceptance of your order in writing

We reserve the right to decline any order at our sole discretion, including following a failed credit check or where services are not technically feasible at your address.

5. Pricing & Payment

• All prices quoted are correct at the time of display but are subject to change
• Final pricing is confirmed at the point of order — website prices are indicative
• Residential prices include VAT at the prevailing rate; business prices exclude VAT unless stated
• We reserve the right to apply annual price increases in line with our service agreements
• Setup or installation fees are non-refundable once work has commenced, unless we are at fault
• Late payments may incur interest and administrative charges as set out in your service agreement

6. Intellectual Property

All content on this website — including text, images, graphics, logos, the "Broadband Without The Bull" tagline, and the Cader Networks brand — is the intellectual property of Cader Networks Ltd or our licensors and is protected by UK copyright law.

• You may not copy, reproduce, republish, or distribute any content from this website without our prior written permission
• You may not use our branding, logos, or trademarks without written authorisation
• Linking to our website is permitted provided it is done in a fair, non-misleading way
• Framing our website within another website is not permitted without written consent

8. Third-Party Links & Content

Our website may contain links to third-party websites (such as wholesale providers, regulatory bodies, or partner services). We have no control over those websites and accept no responsibility for their content, privacy practices, or availability. Inclusion of a link does not constitute endorsement.

9. Acceptable Use of This Website

You agree not to use this website to:

• Transmit any unlawful, harmful, defamatory, or offensive content
• Attempt to gain unauthorised access to our systems or data
• Introduce viruses, malware, or any other malicious code
• Scrape or harvest data from our website without permission
• Impersonate Cader Networks, our staff, or any other person
• Use automated tools to access our website in a way that damages or disrupts it

We reserve the right to block access to our website for any user who breaches these terms.

10. Accuracy of Information

We take reasonable steps to keep the information on this website accurate and up to date. However, the telecommunications industry changes frequently and some information (such as pricing, coverage, and product availability) may not always reflect the most current position.

We recommend contacting us directly to confirm availability, pricing, and service specifications before making purchasing decisions.

Coverage maps and availability checkers are indicative only and not a guarantee of service at any specific address.

11. Ofcom & Regulatory Compliance

Cader Networks Ltd is a registered communications provider regulated by Ofcom under the Communications Act 2003. We operate in accordance with Ofcom General Conditions of Entitlement. For information on your rights as a telecoms consumer:

• 🌐 ofcom.org.uk — Your Rights

In the event of an unresolved dispute, you may refer the matter to CISAS (Communications and Internet Services Adjudication Scheme). See our Complaints & ADR page for full details.

12. Privacy & Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference. By using this website, you consent to our use of cookies in accordance with those policies.