Emergency connectivity when your main line goes down

Flood, fire, storm damage or a failed exchange. When your usual connection is out and a repair is not a same-day fix, we get a working backup connection in place fast, and keep it running until your permanent line is restored.

Get emergency connectivity Call 01650 519260

A bridge, not a replacement

Built to get a business back online fast, and stay there until the real fix lands

The point of this service is speed. When your usual line goes down unexpectedly, waiting for a standard repair or reinstall can mean days or weeks of lost trade. Bonded multi-network 4G, or satellite where mobile coverage will not help, gets you working again in the meantime.

Rapid response

Emergency call-outs are prioritised. We aim to get a working connection in place as fast as the situation genuinely allows, rather than treating it as a standard install queued behind everything else.

Standby, or reactive

Some businesses prefer to agree a standby plan in advance, so there is a known process to call on the day something goes wrong rather than starting from scratch. Others call us only once an incident has already happened. Both are fine.

Works when local infrastructure does not

Bonded multi-network 4G covers a single carrier or exchange being affected. Where a wider outage has taken out mobile coverage as well, satellite connectivity does not depend on local masts or exchanges at all, and becomes the practical fallback.

  • Emergency call-outs prioritised for rapid response
  • Standby arrangements available, agreed in advance
  • Reactive support if you call only once something has failed
  • Satellite fallback for wider outages affecting mobile coverage
  • Runs as a bridge until your permanent line is restored

Typical incidents

  • Flood or fire damage to premises
  • Storm damage to overhead lines
  • A damaged exchange or street cabinet
  • Any unexpected loss of your main connection
Emergency & Disaster Recovery FAQ

What people ask about emergency backup connectivity

How fast can you respond in a genuine emergency?

We prioritise emergency call-outs and aim to get a working connection in place as fast as the situation allows, typically within days rather than the weeks a new fixed line would take. Speed is the whole point of this service.

Can we set this up in advance as a standby plan?

Yes. Businesses that cannot afford downtime sometimes prefer to agree a standby arrangement before anything goes wrong, so there is nothing to negotiate in the moment if the main line does fail.

Does this still work if the wider area’s infrastructure is down?

Bonded multi-network 4G helps where one carrier or exchange is affected but others are not. In a wider outage affecting all mobile networks at once, satellite connectivity is the fallback, since it does not depend on local masts or exchanges at all.

Can you support us until our permanent line is restored?

Yes. This is designed as a bridge, not a permanent replacement. We keep the temporary connection running for as long as it takes your main line to be restored, then remove it once you are back on your usual service.

What kind of incidents does this usually cover?

Flood or fire damage to premises or local infrastructure, a damaged exchange or cabinet, storm damage to overhead lines, or any other event that has taken your usual connection out unexpectedly.

If your line is down now, call us.

Tell us what has happened and how many people need connecting. We will move as fast as the situation allows.

Get a quote Call 01650 519260